Membership Services Officer - TAHA

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Membership-service-officer

Company Description

Tanzania Horticultural Association (TAHA) is an apex private sector member based organization mandated to develop and promote horticultural crops (flowers, fruits, vegetables, spices, herbs and horticultural seeds) in Tanzania. TAHA's goal is to improve the growth and competitiveness of horticultural industry in the country for social and economic gains, TAHA is a strong voicing platform, representing farmers at all levels, processors, exporters and service providers In the horticultural industry in Tanzania TAHA is looking for motivated and highly experienced individuals to fill the following positions:

Duty Station: Arusha

Main Duties and Responsibilities

  • Develop/review and enforce procedures on members' recruitment. This includes implementing the membership drive plan as she/he identifies and engage with new members.
  • Develop and maintain an up to date TAHA member's database and information system.
  • Managemembership application recruitment process.
  •  Manage and respond to membership queries on various services offered by TAHA and other partners.
  • Develop and implement membership retention plan.
  • Update TAHA members on various industry matters and opportunities.
  • Conduct periodic membership needs assessment to Identity issues affecting members' businesses.
  • Conduct membership interactive sessions for different categories of membership.
  • Conduct membership satisfaction surveys.
  • Design an efficient mode/system to collect membership fees and work with finance department to realize the collection as per targets.
  • Prepare quarterly membership status report i


Qualifications:

Bachelor's degree in Mass Communication, Social Sciences, Statistics or Business Administration_A minimum of two years' experience preferably with a development agency or non-government organization. Should be Computer literate, excellent spoken and written English and Swahili


Application Procedure

Interested and suitably qualified individuals should send their applications enclosing detailed Curriculum vitae, photocopies of academic certificate and salary history to the following:

Human Resource and Administration Officer,
Tanzania Horticultural Association
P.0.Box 16520,
ARUSHA.

Email: hr@taha.or.tz.

Submission deadline is Friday 10th February, 2017.

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